{"id":11,"date":"2025-12-14T07:40:39","date_gmt":"2025-12-14T07:40:39","guid":{"rendered":"http:\/\/localhost\/bosara\/?page_id=11"},"modified":"2025-12-14T07:42:35","modified_gmt":"2025-12-14T07:42:35","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/bosara.us\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p>At <strong>Bosara<\/strong>, we want you to be completely satisfied with your purchase. Our refund and returns policy lasts <strong>30 days<\/strong> from the date of delivery. If 30 days have passed, unfortunately, we cannot offer a refund or exchange.<\/p>\n\n\n\n<p>To be eligible for a return, your item must be <strong>unused<\/strong>, in the <strong>same condition<\/strong> as when you received it, and in its <strong>original packaging<\/strong>.<\/p>\n\n\n\n<p><strong>Note:<\/strong> Items showing signs of wear, damage, or misuse cannot be returned.<strong>se<\/strong> to complete your return. Please <strong>do not send your purchase back to the manufacturer<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Non-Returnable Items<br>Certain products cannot be returned for hygiene or safety reasons:<\/h2>\n\n\n\n<p>Gift cards<\/p>\n\n\n\n<p>Custom-made or personalized leather items<\/p>\n\n\n\n<p>Leather care products (e.g., conditioners, polish)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p>Once we receive and inspect your returned item, we will notify you via <strong>email<\/strong> regarding approval or rejection of your refund.<\/p>\n\n\n\n<p>If approved, your refund will be processed, and a <strong>credit will be applied to your original payment method<\/strong> within a few business days.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Late or missing refunds<\/h2>\n\n\n\n<p>If you haven\u2019t received your refund yet:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check your bank account.<\/li>\n\n\n\n<li>Contact your credit card company.<\/li>\n\n\n\n<li>Contact your bank.<\/li>\n<\/ol>\n\n\n\n<p>If you still haven\u2019t received your refund, contact us at: <strong><a>contact.bosara@gmail.com<\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Sale items<\/h3>\n\n\n\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\n\n\n\n<p>We only replace items if they are <strong>defective or damaged during shipping<\/strong>.<\/p>\n\n\n\n<p>To exchange an item, email <strong><a>contact.bosara@gmail.com<\/a><\/strong> and send your item to:<br><strong>Bosara Returns Department<\/strong><br>[Your Physical Address Here]<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Gifts<\/h2>\n\n\n\n<p>If the item was purchased as a gift and shipped directly to you, you will receive a <strong>gift credit<\/strong> for the value of your return.<\/p>\n\n\n\n<p>If it was not marked as a gift, the refund will be sent to the gift giver.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping returns<\/h2>\n\n\n\n<p>To return a product, mail it to:<br><strong>Bosara Returns Department<\/strong><br>[Your Physical Address Here]<\/p>\n\n\n\n<p>You are responsible for the <strong>return shipping costs<\/strong>. Shipping costs are <strong>non-refundable<\/strong>.<\/p>\n\n\n\n<p>For high-value leather items, we recommend using a <strong>trackable shipping service<\/strong> or purchasing <strong>shipping insurance<\/strong>. We cannot guarantee receipt of untracked returns.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Need help?<\/h2>\n\n\n\n<p>For any questions regarding refunds or exchanges, contact us at: <strong><a>contact.bosara@gmail.com<\/a><\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview At Bosara, we want you to be completely satisfied with your purchase. Our refund and returns policy lasts 30 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bosara.us\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bosara.us\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bosara.us\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bosara.us\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bosara.us\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":3,"href":"https:\/\/bosara.us\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":394,"href":"https:\/\/bosara.us\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/394"}],"wp:attachment":[{"href":"https:\/\/bosara.us\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}