At Bosara, we take pride in the quality and craftsmanship of our leather jackets, bags, and accessories. To ensure your satisfaction, we offer a limited warranty covering manufacturing defects.
1. What is Covered
Our warranty covers defects in materials and workmanship, including:
- Stitching coming apart under normal use
- Broken zippers or hardware defects
- Manufacturing flaws in leather or lining
Please note: The warranty does not cover damage caused by misuse, accidents, normal wear and tear, or improper care.
2. Warranty Period
All Bosara products are covered for 12 months from the date of purchase.
Proof of purchase is required to claim warranty service.
3. How to Make a Warranty Claim
If you notice a defect covered by this warranty:
- Contact us at contact.bosara@gmail.com with:
- Order number
- Description of the issue
- Clear photos of the defect
- Our team will review your claim and provide instructions for repair, replacement, or return.
4. Shipping for Warranty Claims
Customers are responsible for shipping items to Bosara for warranty service.
We recommend using a trackable shipping service to ensure safe delivery.
5. Limitations
This warranty applies only to the original purchaser.
It does not cover products purchased from unauthorized resellers
6. Customer Support
If you have any questions about our warranty or need assistance, contact us:
📧 Email: contact.bosara@gmail.com